Charlotte Bliss

Research

Charlotte Bliss is a seasoned market research professional with advanced skills for In Depth Interviewing.

Prior to joining Clarity, Charlotte spent 9 years at CIGNA as Assistant Director of Marketing Analysis & Intelligence. She has also been a staff market research analyst at The Risk Management Association, The Franklin Mint, and First Pennsylvania Bank (now Wachovia).

Charlotte has managed scores of custom market research studies in a diverse set of end markets, including healthcare and industrial markets. She has particular strengths in customer satisfaction research, product concept testing, market feasibility, and sales channel analysis.

In addition to her expertise in primary source customer research methods - Charlotte is also adept at ethical competitive intelligence work. She has served on the Steering Committee for the Delaware Valley chapter of the Society of Competitive Intelligence Professionals.

Charlotte has a BA and MS from the University of Wisconsin-Madison. She has also completed course work and training through the Burke Institute